Privacy Policy
The statement applies to www.dbluminous.com, the website of KGiSL Group and other download, Technical Manuals/Marketing materials in our website.

Customer profile

We may collect your business information like your First Name, Last Name, Organizations name and your designation only for enabling us to doing business with you and serve you better. By becoming our customer you agree to provide these details honestly.

The Business information we may require are your company name, Location, Address, Phone/Fax numbers, Email ids, Revenue, Products and Services you offer and number of Employees. Not all customers need to provide the above information and they (employees of the companies) are requested to share the information that is legally approved by their company policies.

Personal Information Collected Via Technology

To make our services more useful to you, we use technological means to collect Personal Information from you, including domain names, your browser type, and your Internet Protocol (IP) address. You expressly consent to our collection of such information.

An "IP address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP address probably varies from session to session. We track IP addresses to analyze our Web page flow.

Newsletter or Download registration

We may collect your email id and other official information to download our technical/marketing documents etc. Some products may be offered in our website for download and to access them, we collect business information. You agree to receive our emails/calls anytime after such downloads. You have rights to stop us from sending news letters or promotional mails by contacting our support team.

Contacting us

You can use the contact us page in our website to reach us through phone or email us by filling the contact us form. We will record your email address, Phone number and use it only for the purpose it was intended for. You agree to receive our calls/emails after contacting us. You can trust us, as we keep your information confidential and our Anti Spam Policy enables you to request us from stop communicating.

Our Communication to Prospects or Customers

1. We are not responsible if some one else (any user of World Wide Web) has used your email ids, phone numbers and organizations name to fill our forms. In such cases explaining us that you did not actually contact us helps us both save our business time and we shall not disturb you by contacting you any more.
2. If any one acts as our resellers or trying to sell our products, services without prior information to us and had contacted you, you are requested to mail /call us to check if they are reliable resellers or sources you can deal with.
3. Keep your business information with us current. If you have resigned from the company or moved to another department of the same company, it’s important to inform us, so that we will know we are reaching to the right employee of our customer company. If your business address, phone number, emails id changes, please email us with updates. If we detect any unauthorized activity we have all rights to take necessary legal actions.

Disclosure of Information

We maintain strict privacy policies and you can trust us to keep your information confidential. At times to serve you better, it may be of necessity to share your business information with other third-party service providers. We may share your information
1. Where we have obtained your consent in doing so.
2. With other business partners.
3. With our Third-Party service providers.
4. With others.
We assure it’s our policy not to sell your personal/business information to any of the above. On providing us your information, you agree to our "Disclosure of Information" Policy.

Feedback/Testimonials

We may use your feedback or Testimonials about our products/services in our website, marketing materials and in social media. We appreciate your communication if you do not want us to reveal your personal information in feedback.

Links to Other websites

We reserve rights to add or remove links or representation of other websites, companies, products, services. We are not responsible for the contents/any other information in other websites or companies we link to.

Business Transfers

In the event that any of our companies is involved in mergers, acquisitions, reorganization, sale of assets, your information may also be transferred as a part of the transaction.

Children’s Privacy Policy

KGiSL Group and any of our group companies’ services are not directed to children below 13. If you are aware that your children has shared their personal information with us without your consent please write to us immediately or call us so that we will delete those information and deny access to them.

Revisions

This Privacy Policy is subject to revision, and if we make any substantial changes in the way we collect, use, or disclose your Personal Information, we will post a notice on this page. If you object to any such changes, you must cease using our website. Continued use of our website following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.